Privacy Policy

Last Updated: April 24, 2021

We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy or our practices, please contact us.

This policy describes the types of information BikeRider (“BikeRider” or “we” or “us”) may collect from you or that you may provide when you visit/use BikeRider.

Information we collect about you

We collect information about you whenever you visit/use BikeRider.

Information collected via technology

When you visit/use BikeRider, our servers automatically collect and store data provided by your web browser. It may include your computer's Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details.

Personal Identifiable Information (PII)

When you create a BikeRider account, you may provide us with your contact information, like your phone number, name, email address, zip code, and so on. By providing personal information to us, you consent to us storing, using, and disclosing your personal information in accordance with this privacy policy.

Use of information

We use collected information for various purposes:

  • To provide, maintain and improve BikeRider
  • To notify you about updates related to BikeRider
  • To respond to your comments, questions, and requests
  • To communicate with you about services, offers, promotions, rewards, and events offered by BikeRider and others, and provide news and information we think will be of interest to you
  • To monitor and analyze trends, usage, and activities in BikeRider
  • To link or combine with information we get from others to help understand your needs and provide you with better service
  • To provide any other service for which the information was collected

Sharing of information

BikeRider does not sell, trade, rent, or lease personal data to any third parties.

We may share information about you if we believe your actions are inconsistent with the spirit or language of our user agreements or policies or to protect the rights, property, and safety of BikeRider or others.

Third parties

We use third-party services to operate BikeRider, including but not limited to services for analyzing collected data. Here are some of our service providers, and their privacy policies:

Personal information security

We take reasonable measures to protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration, and destruction.

Your rights

Account information

You may update, correct, or erase information about yourself at any time by logging into your member account or by emailing us with your request.

Deleted information may be retained as required by law or for legitimate business purposes. Deleted data may also be retained for a certain period of time, in the form of achieved copies, backups, and cached data.


Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. If you choose to remove or reject cookies, this could affect the availability and functionality of BikeRider.

Promotional communications

You may opt-out of receiving promotional emails and messages from BikeRider by following the instructions in those messages or using the tools in your member account. If you opt-out, we will still send you non-promotional communications, such as those about your account or our ongoing service relationships, such as password reset emails and text messages with sign-in links.

How “Do Not Track” requests are handled

BikeRider does not support “Do Not Track” requests. To determine whether any of the third-party services we use honor the “Do Not Track” requests, please review their privacy policies.

Children under the age of 13

BikeRider is not intended for children under 13 years of age. No one under 13 years of age may provide any personal information to us. We do not knowingly collect personal information from children under 13. If you are under 13, do not use BikeRider or provide any information to BikeRider. If we learn we have collected or received personal information from a child under 13 we will delete that information. If you believe that a child under 13 years of age has provided BikeRider with personal information, please contact us.

Changes to this privacy policy

We may change this privacy policy from time to time. We encourage you to frequently review this privacy policy to stay informed about our information practices. Changes to this privacy policy are effective when they are posted on this page.

How to contact us



BikeRider, 27 Salt Landing, CA-94920, Tiburon, US


+1 415-439 9953

© BikeRider 2022